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Customer Satisfaction Survey

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Name *

Email *

Please rate your experience with Simplied Governement Assistance with 1 being "very poor service" and 10 being "excellent service."

When your MRS counselor told you about meeting with SGA, were you contacted quickly by SGA to start the benefit planning process? *

1 - Very Poor
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10 - Excellent

During your meeting with SGA, either in-person, on Zoom, or over the phone, how would you rate your overall experience? *

1 - Very Poor
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9
10 - Excellent

Please rate your knowledge of your benefits with 1 being "No knowledge of Social Security" and 10 being "Knew all about Social Security."

either 10 SGA,

Before meeting with SGA, my knowledge of Social Security work benefits was... *

1 - No Knowledge
2
3
4
5
6
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8
9
10 - Knew All About it

After meeting with SGA, my knowledge of Social Security work benefits was... *

1 - No Knowledge
2
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5
6
7
8
9
10 - Knew All About It

Before meeting with SGA, my knowledge about my healthcare benefits was... *

1 - No Knowledge
2
3
4
5
6
7
8
9
10 - Knew All About It

After meeting with SGA, my knowledge about my healthcare benefits was... *

1 - No Knowledge
2
3
4
5
6
7
8
9
10 - Knew All About It

Additional Comments

Any additional comments about your experience with SGA?
Please Note: Comments may be posted anonymously on this website.

The Reality of Social Security Benefits

225

days

Average time to receive decision (7 months and 15 days)

67%

denied

Average number of denials

Average Monthly Benefit Amount

SSDI: $1,630/month
SSI: $994/month

When Benefits Are Realized, They Are Precious.

SGA's Benefits Process

Information Gathering

Acquires specific client information directly from Social Security
SGA gathers a snapshot of your current benefits, healthcare, work incentives or incentive programs.

Analysis

Clarify client's information with a Social Security representative
Review and analyze your customers’ unique situation

Client Consultation

Contact customer & actively listen
Understand your customers’ goals
Create work examples specific to your customers’ goals and objectives

Personalized Plan

Meet with customer and customer’s supports
Answer questions & address concerns
Write a report specifically for your customer
Provide clear next steps

Ready to Help Your Customers Get Excited
About Employment?

Let SGA help your customers meet their employment goals.

Contact SGA to Get Started

Contact Info

SGA looks forward to partnering with VR to create real opportunities for your customers’ work, independence, and financial growth.

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